As an Alliance Partner of Siebel Systems, Inc. and a Business Solutions Partner of Microsoft, IES is a full solution provider and has developed a strong Development Life Cycle Methodology for both Siebel and Microsoft Projects. IES’ team of experienced and certified Siebel consultants has assisted several clients in the development and implementation of custom-tailored projects.

Customer Relationship Management (CRM) Benefits:

IES strongly believes in the benefits afforded by utilizing CRM

• More effective reach and marketing

• Improved customer service and support

• Enhanced customer loyalty

• Greater efficiency and cost reductions

• Improved company communication and networking through better access to quality information

• A better stand against global competition

IES Objective:

Our objective is to create an environment that would not only ensure growth of the company but also fulfill the objective of our clients in relation to the company-client partnership. IES wishes to enable its customers to manage, synchronize, and coordinate sales, marketing, and customer service across multiple channels like the web, call centers, field sales & service and reseller channels.

The IES Way:

IES, with offices in Canada and India has international business knowledge and can offer insight to business intelligence in light of internationally differing customer-centric cultures.

IES specializes in the fields of system integration, software development and communication.  We are a full solution provider and have developed a strong Development Life Cycle Methodology for Siebel Projects.  We have assisted several clients around the world in the development and implementation of custom tailored projects. As a Siebel Systems, Inc. Consulting Partner, IES is a “perfect fit”, for both companies. Each firm can now pool together selected resources and complementary capabilities to develop CRM systems and gain increased market share. With IES, the key differentiators include:

• Businesssolutions tailored to solving customers’ needs

• Proven experience in both private and public sectors

• Structured, disciplined project management methodology

• Comprehensive technical training and state of the art facilities

• Provision of most cost-effective solutions

The client’s key benefit is a “solutions oriented” team that provides the highest quality value added services.  Other customer benefits include:

• A financially sound company in business for more than 20 years

• Strong experience in complex software project implementation

• Strong quality assurance and testing capability

Please Download our IES CRM Brochure in PDF format

© 2007 - Info-Electronics Systems Inc - All Rights Reserved