Services - Quality Management

IES’ Quality Management System (QMS) is registered as being in conformity with ISO 9001:2008. We provide concrete, practical, day-to-day implementation methodologies, techniques and solutions for employees and end-users involved in adherence to the following:

  • Software Quality Management
  • ISO 9000 Certification Consulting
  • Test Management
  • Problem and Change Management
  • Business Engineering Methodologies

1. Software Quality Management

  • Internal Audits
  • Status Accounting
  • Risk Management
  • Requirements Management (Verification)
  • Testing (Validation)
  • Developement of Internal Standards
  • Quality Management System Standards

2. ISO 9000 Certification Consulting

We offer assistance to organizations to prepare them to get ready for ISO, including steps on how to properly implement ISO processes and standards.

3. Test Management

We can perform the following in the area of testing and train your employees in these tasks:

  • How to develop and implement test groups/organizations
  • How to establish test strategies and methodologies for hardware and software embedded systems.
  • How to develop System Integration and User Test Cases with or without design documentation
  • How to build control, monitoring and training mechanisms and measurement metrics (for testing)
  • How to develop and implement defect tracking not only related to product support product lifecycle, but also to the testing life cycle stage

4. Problem and Change Management

How to define, implement and fine tune a Change Management process for organizations involved in product development, testing, and support

5. Business Process Engineering Methodologies

  • Development of methodologies for defining, measuring, tracking, and monitoring current business processes and assistance in the development of and proof of required new processes.
  • Integration of various apparent independent processes into a seamless single business workflow. This includes process documentation, measurement metrics, employee training and implementation and process monitoring.

6. Other services provided

Project Set-up & Monitoring:

  • All projects, especially large ones, require a strong base planning to ensure success. During the entire project, we provide constant monitoring of all processes including management of requirements, design, configuration, testing, and quality management system.
  • We also offer independent assessments to ensure proper project definition, development, and execution.

 

Please download our Quality Management brochure