IES PRIVACY NOTICE

Last updated September 09, 2025

This Privacy Notice for Info-Electronics Systems inc. (doing business as IES) ("we," "us," or "our"), describes how and why we might access, collect, store, use, and/or share ("process") your personal information when you use our services ("Services"), including when you:

  • Visit our website at http://www.info-electronics.com or any website of ours that links to this Privacy Notice
  • Use Instrumentation, Meteorology, Hydrology, EWS-Software solutions & scientific equipment. Hi-technology reseller & systems integration, & software development company working in the field of meteorology, hydrology, remote sensing, environmental monitoring, and early warning systems (EWS).
  • Engage with us in other related ways, including any sales, marketing, or events

Questions or concerns? Reading this Privacy Notice will help you understand your privacy rights and choices. We are responsible for making decisions about how your personal information is processed. If you do not agree with our policies and practices, please do not use our Services. If you still have any questions or concerns, please contact us at contact@info-electronics.com.

SUMMARY OF KEY POINTS

This summary provides key points from our Privacy Notice, but you can find out more details about any of these topics by clicking the link following each key point or by using our table of contents below to find the section you are looking for.

TABLE OF CONTENTS

1. WHAT INFORMATION DO WE COLLECT?

We collect personal information that you voluntarily provide to us when you register on the Services, express an interest in obtaining information about us or our products and Services, when you participate in activities on the Services, or otherwise when you contact us.

Personal Information Provided by You.

The personal information that we collect depends on the context of your interactions with us and the Services, the choices you make, and the products and features you use. The personal information we collect may include the following:

  • Names
  • Email addresses
  • Phone numbers
  • Job titles
  • Mailing addresses
  • Usernames
  • Passwords
  • Contact preferences

Sensitive Information.

We do not process sensitive information.

Payment Data.

We may collect data necessary to process your payment if you make purchases, such as your payment instrument number (such as a credit card number), and the security code associated with your payment instrument. All payment data is stored by our payment processor. You may find their privacy notice link here: https://www.paypal.com/privacy.

Social Media Login Data.

We may provide you with the option to register with us using your existing social media account details, like your Facebook, X, or other social media accounts. If you choose to register in this way, we will collect the information described in the section called "HOW DO WE HANDLE YOUR SOCIAL LOGINS?" below.

All personal information that you provide to us must be true, complete, and accurate, and you must notify us of any changes to such personal information.

Information Automatically Collected

We automatically collect certain information when you visit, use, or navigate the Services. This information does not reveal your specific identity (like your name or contact information) but may include device and usage information, such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, information about how and when you use our Services, and other technical information. This information is primarily needed to maintain the security and operation of our Services, and for our internal analytics and reporting purposes.

Like many businesses, we also collect information through cookies and similar technologies.

  • Log and Usage Data
  • Device Data
  • Location Data

2. HOW DO WE PROCESS YOUR INFORMATION?

We process your personal information for a variety of reasons, depending on how you interact with our Services, including:

  • To facilitate account creation and authentication and otherwise manage user accounts.
  • To deliver and facilitate delivery of services to the user.
  • To respond to user inquiries and offer support.
  • To send administrative information to you.
  • To fulfill and manage your orders.
  • To enable user-to-user communications.
  • To request feedback.
  • To send you marketing and promotional communications.
  • To deliver targeted advertising to you.
  • To protect our Services.
  • To evaluate and improve our Services, products, marketing, and your experience.
  • To identify usage trends.
  • To determine the effectiveness of our marketing and promotional campaigns.
  • To comply with our legal obligations.

3. WHAT LEGAL BASES DO WE RELY ON TO PROCESS YOUR PERSONAL INFORMATION?

We rely on a variety of legal bases to process your personal information, including:

  • Consent: Where you have given clear consent for us to process your personal information for a specific purpose.
  • Contract: The processing is necessary for a contract we have with you, or because you have asked us to take specific steps before entering into a contract.
  • Legal obligation: The processing is necessary for us to comply with the law.
  • Legitimate interests: The processing is necessary for our legitimate interests or the legitimate interests of a third party, provided your rights do not override those interests.

4. WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?

We may share your personal information in the following situations:

  • With service providers who perform services for us or on our behalf.
  • For legal reasons, such as compliance with applicable laws, regulations, legal processes, or governmental requests.
  • To protect our rights, privacy, safety, or property, and/or that of our affiliates, you, or others.
  • Business transfers: In connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.

5. WHAT IS OUR STANCE ON THIRD-PARTY WEBSITES?

The Services may contain links to third-party websites. We are not responsible for the privacy practices or the content of these third-party websites. We encourage you to read the privacy policies of each website you visit.

6. DO WE USE COOKIES AND OTHER TRACKING TECHNOLOGIES?

Yes. We use cookies and similar tracking technologies to access or store information. Specific information about how we use such technologies and how you can refuse certain cookies is set out in our Cookie Notice: Cookie Notice.

7. HOW LONG DO WE KEEP YOUR INFORMATION?

We retain your personal information only for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

8. HOW DO WE KEEP YOUR INFORMATION SAFE?

We have organizational and technical processes and procedures in place to protect your personal information. However, no electronic transmission over the internet or information storage technology can be guaranteed to be 100% secure.

9. DO WE COLLECT INFORMATION FROM MINORS?

We do not knowingly solicit data from or market to children under 13 years of age.

10. WHAT ARE YOUR PRIVACY RIGHTS?

Depending on where you are located, you may have rights regarding your personal information. You can learn more about your rights here: Privacy Rights.

11. CONTROLS FOR DO-NOT-TRACK FEATURES

Some browsers and devices include a Do-Not-Track ("DNT") feature or setting you can activate to signal your privacy preference not to have data about your online browsing activities monitored and collected. Because there is no uniform technology standard for recognizing or implementing DNT signals, we do not currently respond to DNT browser signals or mechanisms.

12. DO UNITED STATES RESIDENTS HAVE SPECIFIC PRIVACY RIGHTS?

In some states, residents may have specific rights under applicable state privacy laws. These may include the right to request access to, correct, delete, or limit the processing of your personal information.

13. DO OTHER REGIONS HAVE SPECIFIC PRIVACY RIGHTS?

Depending on your location, you may have additional rights under international privacy laws, such as the GDPR in the European Union. These rights may include access, correction, deletion, objection, or data portability.

14. DO WE MAKE UPDATES TO THIS NOTICE?

Yes. We may update this Privacy Notice from time to time. We will notify you of any changes by posting the new Privacy Notice on our website. You are advised to review this Privacy Notice periodically for any changes.

15. INFORMATION COLLECTED FROM OTHER SOURCES

In Short: We may collect limited data from public databases, marketing partners, and other outside sources. This helps us enhance our ability to provide relevant marketing, offers, and services to you, and to update our records.

The information we may collect includes mailing addresses, job titles, email addresses, phone numbers, intent data (or user behavior data), IP addresses, social media profiles, social media URLs, and custom profiles, for purposes of targeted advertising and event promotion.

16. HOW DO WE PROCESS YOUR INFORMATION?

In Short: We process your information to provide, improve, and administer our Services, communicate with you, for security and fraud prevention, and to comply with law. We may also process your information for other purposes only with your prior explicit consent.

  • To request feedback: We may process your information to request feedback and contact you about your use of our Services.
  • To send you marketing and promotional communications: We may process your personal information for marketing purposes in accordance with your preferences. You can opt out at any time; see WHAT ARE YOUR PRIVACY RIGHTS?.
  • To deliver targeted advertising: We may process your information to display personalized content and advertising tailored to your interests and location. For more information, see our Cookie Notice.
  • To protect our Services: We process your information to keep our Services safe and secure, including fraud monitoring and prevention.
  • To identify usage trends: We analyze information about how you use our Services to improve them.
  • To determine the effectiveness of marketing campaigns: We process information to provide relevant marketing and promotional campaigns.
  • To save or protect an individual's vital interest: We may process your information when necessary to prevent harm.

17. WHAT LEGAL BASES DO WE RELY ON TO PROCESS YOUR INFORMATION?

In Short: We only process personal information when we have a valid legal reason under applicable law, such as consent, contractual obligations, legal compliance, protection of rights, or legitimate business interests.

If you are located in the EU or UK, this section applies to you.

  • Consent: We process information with your permission. You can withdraw your consent at any time.
  • Legitimate Interests: We may process information to achieve our business interests when these do not override your rights, e.g., sending special offers, personalized advertising, analyzing usage trends, supporting marketing activities, diagnosing problems, and improving user experience.
  • Legal Obligations: We may process information to comply with laws, cooperate with law enforcement, or exercise/defend legal rights.
  • Vital Interests: Processing is allowed to protect your or others' vital interests in emergencies.

If you are located in Canada, this section applies to you.

We may process your information with express or implied consent. You can withdraw your consent at any time. In exceptional cases, processing without consent is permitted, for example:

  • Collection is in the individual's interest and consent cannot be obtained timely
  • Investigations, fraud detection, or prevention
  • Business transactions under specific conditions
  • Insurance claims from witness statements
  • Identifying injured, ill, or deceased persons and notifying next of kin
  • Reasonable grounds to believe a person is a victim of financial abuse
  • Investigating breaches of agreements or legal contraventions
  • Compliance with subpoenas, court orders, or production rules
  • Information produced in employment, business, or profession for intended purposes
  • Journalistic, artistic, or literary purposes
  • Publicly available information as specified by regulations

18. WILL YOUR INFORMATION BE SHARED WITH ANYONE?

In Short: We only share information with your consent, to comply with laws, to protect your rights, or to fulfill business obligations.

  • Service Providers: We may share your information with third-party vendors, consultants, and other service providers who need access to perform services on our behalf.
  • Business Transfers: If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
  • Legal Requirements: We may disclose your information to comply with legal obligations, to respond to lawful requests, or to protect our rights and safety.
  • Affiliates: We may share information with our affiliates for internal business purposes consistent with this Privacy Notice.
  • With Your Consent: We may share your information for any other purpose you explicitly consent to.

19. DO WE USE COOKIES AND OTHER TRACKING TECHNOLOGIES?

In Short:We may use cookies, web beacons, and other tracking technologies to collect and store your information.

Cookies help us improve your experience, analyze trends, track users' movements around the site, and gather demographic information. You can manage your cookie preferences through your browser settings.

For detailed information, see our Cookie Notice.

20. HOW LONG DO WE KEEP YOUR INFORMATION?

In Short:We retain your personal information only as long as necessary to fulfill the purposes outlined in this Privacy Notice unless a longer retention period is required or permitted by law.

When we no longer need your information, we will securely delete or anonymize it.

21. WHAT ARE YOUR PRIVACY RIGHTS?

Depending on your location, you may have rights regarding your personal information, including:

  • Access to your personal information
  • Correction of inaccurate or incomplete information
  • Deletion of your personal information
  • Withdrawal of consent where applicable
  • Restriction or objection to processing
  • Data portability
  • Lodging complaints with a supervisory authority

You can exercise these rights by contacting us directly at our privacy contact point.

22. CHILDREN'S PRIVACY

In Short:Our Services are not intended for children under the age of 13 (or the age of consent in your jurisdiction). We do not knowingly collect personal information from children.

If we become aware that we have collected personal information from a child without verification of parental consent, we will take steps to delete that information as soon as possible.

23. INTERNATIONAL DATA TRANSFERS

In Short:Your information may be transferred to, and maintained on, servers located outside your country of residence where data protection laws may differ.

We implement appropriate safeguards to ensure your personal information remains protected in accordance with this Privacy Notice and applicable law.

24. UPDATES TO THIS PRIVACY NOTICE

In Short: We may update this Privacy Notice from time to time. Any changes will be posted on this page with the “Last Updated” date.

We encourage you to review this Privacy Notice periodically to stay informed about how we are protecting your information.

25. CONTACT US

If you have questions or comments about this Privacy Notice, the ways in which we collect and use your information, or your privacy rights, please contact us at:

  • Email: contact@info-electronics.com
  • Address: 6600 Trans Canada Hwy, Suite #400, Pointe-Claire, (Mtl) Qu, Canada H9R 4S2
  • Phone: (514) (514) 505-1996

26. WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?

In Short: We may share information in specific situations described in this section and/or with the following categories of third parties.

Vendors, Consultants, and Other Third-Party Service Providers

We may share your data with third-party vendors, service providers, contractors, or agents ("third parties") who perform services for us or on our behalf and require access to such information to do that work.

The categories of third parties we may share personal information with include:

  • Data Analytics Services

We may also need to share your personal information in the following situations:

  • Business Transfers: We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business.
  • Affiliates:We may share your information with our affiliates, who are required to honor this Privacy Notice. Affiliates include our parent company, subsidiaries, joint ventures, or other companies under common control.
  • Business Partners: We may share your information with our business partners to offer you certain products, services, or promotions.

27. WHAT IS OUR STANCE ON THIRD-PARTY WEBSITES?

We are not responsible for the safety of any information you share with third parties linked to or advertising on our Services that are not affiliated with us.

The Services may link to third-party websites, online services, or mobile applications and/or contain advertisements from third parties. We do not guarantee the safety and privacy of data you provide to any third-party websites. Any data collected by third parties is not covered by this Privacy Notice. Review their policies and contact them directly with questions.

28. DO WE USE COOKIES AND OTHER TRACKING TECHNOLOGIES?

We may use cookies and other tracking technologies to collect and store your information.

We use cookies and similar tracking technologies (like web beacons and pixels) to gather information when you interact with our Services. Some tracking technologies help maintain security, prevent crashes, fix bugs, save preferences, and assist with basic site functions.

Third parties may use tracking technologies for analytics and advertising to tailor ads to your interests. For more information on these technologies and opting out, see our Cookie Notice

GOOGLE ANALYTICS

We may share information with Google Analytics to track and analyze the use of our Services. Features may include Demographics and Interests Reporting. To opt out, visit Google Analytics Opt-out, or adjust Google Ads Settings. More info: Google Privacy & Terms.

29. HOW LONG DO WE KEEP YOUR INFORMATION?

In Short: We keep your information as long as necessary to fulfill the purposes outlined in this Privacy Notice unless otherwise required by law.

Once we no longer need your personal information, we will delete or anonymize it, or securely store it if deletion is not possible (e.g., backups).

30. DO UNITED STATES RESIDENTS HAVE SPECIFIC PRIVACY RIGHTS?

In Short: Yes, if you are a resident of the United States, you may have specific privacy rights under applicable state laws.

These rights may include:

  • The right to request access to your personal information.
  • The right to request correction or deletion of your personal information.
  • The right to opt-out of the sale or sharing of your personal information, if applicable.
  • The right to non-discrimination for exercising your privacy rights.

To exercise these rights, you may contact us using the contact information provided in the Contact Us section. We will respond in accordance with applicable laws.

31. DO CALIFORNIA RESIDENTS HAVE SPECIFIC PRIVACY RIGHTS?

In Short: Yes, if you are a California resident, you are granted specific rights regarding access to your personal information.

California Civil Code Section 1798.83, also known as the "Shine The Light" law, permits our users who are California residents to request and obtain from us, once a year and free of charge, information about categories of personal information we disclosed to third parties for direct marketing purposes, and the names and addresses of all third parties with which we shared personal information in the immediately preceding calendar year.

32. DO EUROPEAN ECONOMIC AREA (EEA) OR UNITED KINGDOM (UK) RESIDENTS HAVE SPECIFIC PRIVACY RIGHTS?

In Short: Yes, if you are a resident of the EEA or UK, you have specific rights regarding your personal information under applicable data protection laws.

These rights include the right to:

  • Request access to your personal data.
  • Request correction of your personal data.
  • Request erasure of your personal data.
  • Object to the processing of your personal data.
  • Request restriction of processing your personal data.
  • Request transfer of your personal data.
  • Withdraw consent where we rely on consent to process your personal data.

33. DO WE MAKE UPDATES TO THIS NOTICE?

In Short: Yes, we will update this notice as necessary to stay compliant with relevant laws.

We may update this privacy notice from time to time. The updated version will be indicated by an updated "Revised" date and will be effective as soon as it is accessible. If we make material changes, we may notify you either by prominently posting a notice of such changes or by directly sending you a notification.

34. HOW CAN YOU CONTACT US ABOUT THIS NOTICE?

If you have questions or comments about this notice, you may contact us by email at contact@info-electronics.com.



By IES Marketing


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